Experience Grand Rapids CVB Services

About | Experience Grand Rapids

Experience Grand Rapids is charged to lead the marketing of Grand Rapids and Michigan's West Coast as a premier convention & visitor destination significantly impacting our local economy. Visitor spending not only impacts hotels, restaurants, retailers and transportation businesses, but also helps to underwrite the area's arts and cultural assets. For these reasons, tourism is important to this region.
source: Experience Grand Rapids
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CVB Services | Experience Grand Rapids

Acting as an extension of your own event-planning staff, our CVB Services team can do all the heavy lifting, so your planning experience is as stress-free and streamlined as possible. Below is a list of our CVB Services:
Symbols Legend Always Based on Size Fee Based N/A

CVB Services

Establishes itinerary for planner: Always
Provides airfare to destination site: Based on Size
Confirms hotel appointments and accommodations, and arranges for on-site transportation: Always
Accompanies planner on hotel and destination venue site visits: Based on Size
Provides recommendations to planner and sends leads to CVB members providing group related services: destination management companies (DMCs), transportation companies, restaurants, golf courses, other meeting related service providers: Always
Exhibitor programs: familiarization trips, education, sites for ICW: Based on Size
Local contacts: political, education, industry: Always
Connections for social responsibility projects: Always
Connections to local media: Always
Maps and general destination information: Always
Small logoed promotional items: Always
Customized landing page or link on destination website: Always
Destination video: Always
Assist with sponsorship from local companies that partner with groups for exposure during the meeting: Based on Size
Destination representative to promote next year's meeting: Based on Size
Destination materials to promote next year's meeting: Always
Registration support: Based on Size
Meet and greet services: Based on Size
Welcome desk/hospitality: Based on Size
Local signage and banners: airport, downtown, etc.: Based on Size

Additional Comments:

Grand Response. It’s not just a slogan, it’s our branded approach to offering outstanding convention services. It’s tangible—it’s effective—and it’s free! Our team members are Certified Meeting Planners (CMP), which means they understand all the technical aspects of coordinating events. More important, however, is that they work with you via phone, email and personal visits to customize a meeting experience that satisfies your specific goals. We have tons of ideas and want to brainstorm with you to ensure the success of your event. Our online, on-demand suite of planning tools help you research and select local service providers, maps and diagrams, travel information, facilities and off-site events. These self-help tools, combined with one-on-one planning assistance from the Grand Response team, give you all the information you need to plan an extraordinary affair. You can also get great information by keeping up with our Meeting Minds blog, a site that provides tips, articles and thought leadership on the subject of meeting planning. We even introduce you to GREG, the Grand Rapids Event Guide book. This guide offers a wealth of information for novice coordinators as well as experienced meeting planners. An exciting service we offer is a microsite, a website customized for your event. Attendees to your event can visit the site to register, view events, learn about programs and get links to the wide variety of activities available during their stay. Believe it or not, all of these services are FREE – after all, how could we conceivably charge you to learn about why Grand Rapids is the perfect destination to host your event?
Speaking Of Grand Rapids ...

As I arrived in Grand Rapids what struck me was the fantastic combination of charm and choice. How can a meeting planner not fall in love with the city's beautiful ambiance and the choices for conducting meetings? The more you see the more you want to see.

Harry Schmidt, CMP President Christian Life College

I was impressed by both the city of Grand Rapids and the welcoming community of people I met. I thoroughly enjoyed my visit. As President of RCMA's Board of Directors, I look forward to a great conference in January 2009.

Rev. Thomas Jackson, CMP United Pentecostal Church International

Great show! I heard from several people that regularly attend NACE conferences that this was by far the best facility so far!

Mike Roper National Association of County Engineers

We may not have been a big player in the realm of conference events, but Grand Rapids made us feel as if we were.

Jon Rice National Association of County Engineers